TPV principles

Get binding agreements without tricks 

In order to ensure a binding contract over the phone you need to follow a few strict rules.  The customer must clearly articulate his/her agreement with the terms of the contract without pressure.  Third Party Verification leads both the seller and client through the correct protocol to ensure a successful sales procedure.

TSS remains neutral during this process and works independently, i.e. neither for the seller or client.  Both parties benefit from this “referee” role, and you and your company enjoy an enhanced reputation as a credible and serious vendor.

Be transparent – and sell

Fulfilling the role of neutral inspector, the TSS team monitors all calls to confirm that telephone sales are carried out correctly.  You are invited to share this information with your clients; as a trust-building measure to build your list of satisfied customers.